How do I return something?

Use the shipping envelope you received for the return. Enclose the packing slip that came with your order and send everything postage prepaid to:
Q.P.O. Logistics B.V.
Attn. Tante Betsy Returns
Nijverheidstraat 39-D
6681 LN BEMMEL

  • You don't have to fill in or register anything online.
  • If you use the same envelope as the one we sent you, make sure you tape our address sticker well.
    This is to avoid confusion, otherwise it will be incorrectly scanned by the post.
  • We deliver with free shipping, but return costs are the responsibility of the customer.
    Unless Tante Betsy has made a mistake in the shipment or there is a defect in the product.
  • Unfortunately, our system is not yet able to exchange orders.
    If you want a different item, return the order you don't want (it will be refunded) and place a new order.
  • Tante Betsy tries to use the size chart as best as possible, but unfortunately the fit of the model can differ from the size chart.
    Therefore, always read the description of the relevant article carefully.

Thank you very much for your interest in Aunt Betsy and see you next time!